The View...

...From here is a little bit different than the one yesterday and probably still not quite what it will be tomorrow.  That's the thing about "your view" - it is seen through your eyes and colored by your perceptions.  In business, just as in life, the longer we do something the better at it we become because we gain knowledge.  We learn to expect the unexpected and prepare for the unpredictable.  We expand our mind, our beliefs, our perceptions and in turn, our view changes.

I talk about business on here...specifically, my business and how I relate to it, but reality is that this is just my life....my view of life from where I'm at today.  I've been many places and I've been fortunate enough to see many aspects of business.  I've had good mentors and I've had bad mentors...all of which have brought me to this point right now.  The view from here is kind of hazy.  I have limited visibility and even though I know it won't stay like this for long, I am at a critical point in my journey that leads me to wonder if it is time for a change.

Yes, when I started this space I was going through a change that had my mind, heart and soul in knots.  I didn't know if what I was doing was right or wrong, should I trust or should I question. I simply just.did.not.know.  Today though, I don't worry about those things...I am just ready for what lies ahead and I feel content with the excitement that I don't know what is over the next horizon should I choose to head down the path less traveled.  The knots in my stomach these days come from what I can see and from what I believe lies ahead in the path I am currently traveling.

I believe it is time for a change...I believe I am ready and I am believing in myself, my instinct, my heart and my soul...that what comes next is only the beginning of the great things yet to come.  Where it will lead - I do not know.  All I know is that *this* is the window to my room with a view.

L is for Language

Language....do know what it means?
One definition suggests:

any set or system of such symbols as used in a more or less uniform fashion by a number of people, who are thus enabled to communicate intelligibly with one another

Which according to the above would lead us to believe LANGUAGE is a form of COMMUNICATION.  So what is communication?

the imparting or interchange of thoughts, opinions, or information by speech, writing, or signs. 

So if I understand the definitions correctly, language enables communication which is what allows us the ability to share or pass along ideas.

As a baby we are born with no language skills and limited forms of communication, we grow into children and are taught how to express our needs/wants through verbal  requests which are rather direct and straightforward.  As we progress into young adulthood we learn the technique of manipulation, the art of  "speaking without being direct."  As adults, we refine this ability and hone our skills into an instrument with which we use at our discretion.  In the business world - this skill can make or break you.

I want to preface the following paragraphs by saying that I am NOT insinuating the business world is comprised of liars, manipulators or people set out to mislead you.  I am simply pointing out that we all know a "silver tongued devil" or two and even though we don't like to admit it, we have used our knowledge of this ability to our advantage at least once in our life.  The thing I find most fascinating in what I do each day is just how much language actually impacts the outcome.

See, in my world words are everything.  One word can have different terminology depending on what is being discussed - which is true of many languages.  A simple term like "customer" could mean a person I provide support to who simply has no impact on the information they are requesting, it could be a person I provide support to who is changing information for their customer (sometimes referred to as end user). it could be a developer or a manager who needs information based on the end result of a process.  The point I am making is that not only is a "customer" someone I support, but specifically a customer is a person who requires a different "type" of support with very different results, even if they asked the exact same question.

*This room* offers me the ability to observe  various levels of communication and I am often amazed at the inability to completely understand each other when so many words are being used to convey the same meaning.  Business processes that are affected by the use of ambiguous terms that look good on paper, but have very little impact or meaning to the person who is actually attempting to follow that process.  It reminds me a lot of a legal document - where they use 15 words to say something that could have been written in 5 and requires a degree to understand the meaning of the 15 word sentence.

I am not complaining - I LOVE to talk...I am merely making an observation on what I see today.  It reminds me of watching a play, I wonder what satirical retort will come in the next act....?

Hope SPRINGS Etermal

“It's spring fever.... You don't quite know what it is you DO want, but it just fairly makes your heart ache, you want it so!” Mark Twain

A beautiful Saturday morning with the sun breaking just across the horizon and I sit here ready to face the day.  Its an odd change for me, so many mornings this past week have found me restless and tired, struggling to move with the work day chimes "time to get up."  So much has been going on, so much as been in motion for so long that I'm not sure I can remember life outside of this carousel ride.  There are so many things that I have wanted to write over the past few days, weeks but when I sit down my brain is not ready yet, today, it is very much ready, able and willing ...

The last I wrote I was faced with a new opportunity in the journey of my career.  Fear of the unknown, fear of failure and fear of leaving my comfort zone plagued me daily, but the little seed of hope found a little water and a little sunshine and broke through all the dirt trying to hide it.  Like the little flowers that I nurture each day, slowly sprouting forth, opening their leaves searching for their moment in the sun...so am I.

I am a loyalist by heart, but I do not do well when I have been screwed back stabbed belittled embarrassed wronged.  Yes, I am that person who understands the political games in the corporate environment and can 'play nice with others,' but will never forget (and rarely trust) a persons motives after that point.  The biggest hurdle for me recently (despite what fears I mentioned earlier) was leaving the TEAM I have called mine for the last few years.  There is something about thinking what I am leaving behind will struggle that had me making commitments to help them this week and last.

I have juggled, struggled and walked a tight rope between then and now with my efforts only half focused on whats in front of me instead of what is behind me.  I would like to say I succeeded, but the reality is I just SURVIVED...barely.  By the time it was over tempers had flared and demands were made that I said I would complete. Now....I am done and fully able to turn my attention to the SPRING that is all around me.  Not just outdoors, where I sit and wonder when the green began covering all the branches outside my window, but also inside me where I can embrace all the beauty that comes from traveling a new path.

It won't always be sunny and there will be pot holes in the road, but when we open our eyes and our hearts to the world around us, embrace the opportunities for all they are, we grow as people.  What better time to grow then right now...spring!

Opportunity Knocks

Opportunity, it's a beautiful word.  It's thrilling what is knocking at your door and it's terrifying when is staring you in the face.

I'm sitting in a hotel room tonight (my room with a view) thinking about an opportunity that I spent 6 hours today pursuing.  The funny thing about this opportunity is that I am not sure why I want it.  I'm not sure if it will help me get to where I want to be in a long run.

A few weeks ago I was given a different opportunity, and honestly it scared me.  I think what makes the two  so different is that I wanted the opportunity that I was posed with first and the second one is just a nice to have.  The idea of not being successful at what I really wanted to do made me think twice about accepting the offer, made me want to stay where I'm safe and comfortable and I know that I'm good at what I do.

Opportunity is a funny thing, sometimes you don't get a second chance if you fail to take it the first time that knocks on your door.  For me, I'm jumpin in with both feet...time to learn to swim again.  I don't know what the future holds for me, but I believe in ME enough to try & find out.

Hang on tight...it's about to be a bumpy ride........

Believe

There is something to be said about writing when the emotions are real and raw and have yet to be dulled by time.  In the business world, those emotions can get you into trouble and more and more companies are trying to monitor social networks or create policies to prohibit usage of social network sites because people are letting their emotions run wild.  Personally, I've always had the motto of "Don't put it in print, if you wouldn't say it to a persons face" and that has always served me well.

Yes, there have been moments that I have had to take a step back, count to ten and sleep on it before I ever opened my mouth....but sometimes there are the moments when something happens and in the process of sorting through it, figuring it out, accepting whatever it is...the honesty in those emotions are humbling.

Today was one of those days for me.  Change - chaos - sudden and unexpected, meant to throw the tilt-a-whirl off balance once again, wondering if I should stand up or just sit here a little longer.  An opportunity to try something new, different and a place to grow.  That is exciting.  I have ranted and stomped my feet, I've thrown a fit, I've shouted at the world in frustration because I felt invisible and I felt like there was no progress being made.  I've made baby steps and those felt like every ounce of aggrevation were worth it when you see a project start to come together or you see a lightbulb light up with understanding.  I held on to those moments because that was all I had, until today.

Today, I was offered an opportunity to step outside my comfort zone, to see a different view and learn...I was chosen for a part I didn't even know I was auditioning for.  It is an incredible feeling to know someone noticed me and those who see me everyday, who know I exist, those people now sit and worry I will be no more....I hate the later feeling.  I am thrilled by the prospect of something new and yet frightened by the fact that I could fail miserably and be deemed a fraud by my previous successes.  As much as I am humbled by the confidence they believe me to have....there is a loyalty to the current group that I feel obligated to support.

No one can make this decision for me and there will always be pros and cons to any choice.  Perhaps it is time to put my 2012 word to the test and BELIEVE in myself.